Accessible Holidays
Accessible Holidays, Planned With Real Understanding
At Travel Sense, accessibility is not an afterthought - It is personal.
Planning a holiday when you or a loved one has a disability can feel overwhelming. Will the hotel really be accessible? Will the resort understand your needs? What happens if something goes wrong while you are away?
We understand those questions because many of us ask them for our own families too. Our team includes parents and siblings of children and adults with disabilities, so we know how important it is that every detail is checked, double-checked, and handled with care.
Our Accessible Holidays service is here to remove the stress, give you confidence, and create holidays where every member of your party is truly included.
Why accessible travel matters to us
Accessible travel is not a niche product for us - It is part of our everyday lives. Within the Travel Sense team we have children and close family members who are visually impaired, blind, hard of hearing, have Down syndrome and live with complex medical needs.
We know what it feels like to worry about access, to fear arriving somewhere that is not suitable, and to spend hours researching whether a hotel or destination will really work for your family.
That is why we created our Accessible Holidays service. We combine our professional travel expertise with our lived experience as parents, carers and siblings, so we can offer holidays that are carefully chosen, thoughtfully checked and genuinely supportive from the moment you get in touch.
You’ll always deal directly with one of our accessible travel specialists.
Meet your accessible travel team
Mel
Mel is mum to a visually impaired child with additional medical needs. She understands how important it is to feel fully informed, reassured and supported when you travel as a family.
Mel leads our Accessible Holidays offering and makes sure every trip is planned with the same care she expects for her own child.
Julie
Julie’s daughter has a visual impairment and is also hearing impaired, giving her firsthand understanding of how essential it is for accommodation, transfers, and activities to be both suitable and safe.
She specialises in family holidays and uses her experience to guide clients through every stage, from choosing the right destination to making sure the details are right on arrival.
Charlotte
Charlotte has a brother with Down syndrome and 20+ years experience supporting children and adults with learning and physical disabilities.
She understands how much difference the right environment, pace and support can make to an enjoyable holiday, and is passionate about finding holidays where every member of the family can relax, feel included and have fun.
How we make accessible travel stress-free
Personal Consultation
We take time to understand your needs in detail, from mobility and sensory needs to medical requirements, routines and preferences.
Thorough Accessibility Checks
We speak directly with airlines, hotels and local partners to confirm access, room locations, facilities and any specific requirements you share with us.
Tailored Accommodation
We look for step free access where needed, adapted bathrooms, lifts, quiet areas and layouts that will work for your family in real life.
Support With Equipment & Medication
We can help coordinate and request wheelchair assistance, storage for medical equipment, refrigeration for medication and extra baggage for essential items.
Airport & Transfer Support
We will request special assistance at the airport and make sure transfers are suitable for your needs.
Reassurance Before You Travel
We provide written confirmations and practical notes about the hotel and journey, so you know what to expect and can prepare without guesswork.
Ongoing Support
We remain available to support you if issues arise while you are away. You are never on your own.
Who we support
Travellers with visual impairment
We plan holidays with safety, clarity and ease of navigation in mind. This includes choosing accommodation with clear layouts, good lighting and logical pathways, sharing detailed written information in advance, and avoiding properties where navigation relies heavily on visual complexity or poorly marked spaces.
Deaf or hard of hearing travellers
We prioritise clear, written communication throughout the journey. From detailed written itineraries to hotels with clear signage and written information, we help reduce reliance on verbal announcements and ensure key details are easy to follow.
Travellers with Mobility
needs
We carefully assess step-free access, room locations and transfer options before booking. This includes requesting ground-floor or lift-accessible rooms, confirming adapted bathroom features where required, and arranging suitable transfers to reduce unnecessary steps or barriers throughout the journey.
Neurodivergent travellers
We support calmer, more predictable travel experiences. This may include recommending quieter resorts, planning realistic travel timings, avoiding overly busy changeover days, and providing clear written itineraries to help reduce uncertainty and sensory overload.
Medical needs
We take time to understand any medical considerations and plan accordingly. This includes checking medication storage requirements, proximity to medical facilities where appropriate, and helping you prepare the right information for airlines, accommodation providers and travel insurers.
Other Needs
If your needs fall outside these categories, we’ll take the time to understand what matters to you and plan around it. Our approach is always personal, flexible and based on open conversations rather than assumptions.
Examples of accessible holidays we arrange
All holidays are individually planned; these are examples of the types of trips we arrange.
Accessible Beach Holidays
Carefully selected resorts with step-free access, adapted rooms and supportive facilities that make beach and pool days easier and more enjoyable for every member of your family.
Accessible City Breaks
Cities chosen for accessible transport, clear navigation and well-reviewed hotels. Ideal for travellers who want culture, sightseeing and comfort with reliable access throughout.
Low-Sensory Family Resorts
Quieter environments designed to reduce overwhelm and support neurodivergent travellers. Perfect for families seeking calm spaces and a relaxing holiday pace.
Accessible Villas & Private Stays
Handpicked villas and apartments with step-free access, adapted facilities and private, calming environments. Ideal for families or couples wanting more space, privacy and comfort without compromising accessibility.
From our family to yours
When you speak to us about an accessible holiday, you’re not just talking to a travel agent. You’re talking to people who live this world every day as parents, siblings and carers. We know what matters, what to ask, and what to double check.
Our Accessible Holidays service was created so more families like ours can experience the joy of travel with confidence, comfort and support. We’d love to help you plan a holiday that feels right for you.
Ready to plan your accessible holiday?
Our commitment to accessibility
We are committed to improving accessibility across our website and services. This site includes the WayWidget accessibility tool, which allows you to adjust settings such as text size, contrast and navigation.
